We provide remote support as a way to further assist our customers. Remote support is a safe and secure way to fix certain problems remotely when an actual service call is not needed.
In order to start a remote session you need to download and install the software needed to provide remote support.
To download the Windows version please click here Download
To download the Ubuntu/Mint version please click here Download
To download the Apple Mac version please click here Download
After downloading please double click and install the software.
After installation a box will popup on your desktop with a 'User ID' and 'Password'. At this point to start the session we will need both of these to login and start repairing your computer.
Not all problems can be repaired remotely.
There are situations where a remote support session simply will not be enough. Should this be the case we will offer a service call. If you elect to schedule a service call then the cost of the remote session will be credited to that service call.
Pricing: 35.00 per hour with a one hour minimum
Please have your credit card or debit card ready unless other arrangements have been made.
About Renue Computers
Since 2010 Renue Computers has been servicing residential and small business in the South Bend, Mishawaka and surrounding areas. We provide onsite repairs plus pickup and drop off and remote support. We service Laptops, Desktops, Networking issues, Microsoft and Linux.
email@example.com Call us at 574-904-8753 Monday thru Saturday 9AM to 9PM.